City Utility Billing

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The City of North Liberty provides water and waste water service for commercial and residential properties in North Liberty, as well as residential trash, compost and recycling services though Johnson County Refuse.

To set up an account, or for additional questions, call City Hall at 319-626-5700. Sign up to pay or view your water bill online, or download, complete and return this form if you would rather have an automatic payment from your bank.

City utilities are billed monthly. Your bill will include charges for water (based on use), waste water (based on use), curbside recycling ($5.15) and storm water management ($2), as well as a 6 percent sales tax on the water and, for commercial properties, sewer portions.

Rates are approved by the city council and based on the cost of building, maintaining, running and improving our water and waste water treatment plants and systems, which are directly influenced by the need to meet increased state and federal regulations.

Water and waste water use are billed based on actual use in 1,000-gallon increments, so you might see changes in your bill month to month, or a higher bill in a month you use less than your average. For example, if your household uses 1,400 gallons in January and February, your first two monthly bills would be for the 1,000-gallon minimum each. If you used 1,200 gallons in March, your bill would be for 2,000 gallons, even though you used less water, because your cumulative use added up to another 1,000 gallons. (See the table below.)

If you have specific questions about your account, you can contact City Hall at (319) 626-5700 for assistance.

Billing Example Actual Use Billed Use
Month Cumulative Month Cumulative
January 1,400 1,400 1,000 1,000
February 1,400 2,800 1,000 2,000
March 1,200 4,000 2,000 4,000
April 1,500 5,600 1,000 5,000

If you use fewer than 1,000 gallons each month, you will be billed the minimum.

 Rates (effective July 1, 2016) Water Waste Water
First 1,000 gallons (minimum) $14.83 $28.60
Each additional 1,000 gallons $5.98 $5.14

 

 Rates (effective July 1, 2017) Water Waste Water
First 1,000 gallons (minimum) $15.57 $30.03
Each additional 1,000 gallons $6.29 $5.40

Information about and an application for the city’s sod credit, a one-time credit available to customers of new residential properties for use of water to nurture grass after the ground has been seeded or sodded, is here.

The city’s utility service policy, effective Jan. 1, 2015, is available here.