Utility Bill Help

North Liberty households impacted by the COVID-19 pandemic may be eligible for help paying utility bills or rent (including mobile home lots) through the Iowa Rent and Utility Assistance Program. This program can help with bills from as early as March 13, 2020. The state will begin taking applications on March 29, 2021, at 2 p.m. North Liberty is temporary exempting qualifying households from late fees and shut offs of municipal services, but they must apply to the state for financial assistance when the application is available.

How Does the State Program Work?

  • Assistance is available for bills from March 13, 2020 until September 30, 2021, or until the funds run out.
  • The Iowa Finance Authority is in charge of the Iowa Rent and Utility Assistance Program. The Iowa Finance Authority expects final rules from the U.S. Treasury Department in March 2021 and will begin to accept applications at that time.
  • The information on eligibility and assistance provided here is subject to change based on the final rules. Detailed information will be at www.iowafinance.com/iowa-rent-and-utility-assistance-program/ when available.

Who is Eligible for the State Program?

To be eligible for the funds available through the Iowa Rent and Utility Assistance Program, households will:

  • Rent their home.
  • Have one or more individuals who has qualified for unemployment benefits OR has experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due directly or indirectly to the COVID-19 outbreak.
  • Demonstrate a risk of homelessness or housing instability, which may include a past due utility or rent notice or eviction notice.
  • Have annual income of no more than 80% of Area Median Income (AMI) for the number of people in the home:
1 Person2 People3 People4 People5 People6 People7 People8 People

The Iowa Finance Authority offers an eligibility pre-check online.

Do You Need Help But Aren’t Eligible?

Regardless of your eligibility for the Iowa Rent and Utility Assistance Program, there are other places for help. If you need more time to pay your city utility bill, please contact City Hall at [email protected] or (319) 626-5700 so we can help you make arrangements and find additional assistance. Our goal is to keep your water on.

Do You Plan to Apply for the State Program?

If you intend to apply for the program, please complete the self-certification online or by printing and returning it to North Liberty City Hall, 3 Quail Creek Circle, or by mail to PO Box 77, North Liberty IA 52317. (This self-certification has no impact on your application with the Iowa Finance Authority.)

After submitting the self-certification, you will receive an email from city staff within five business days. This email will tell you if you are temporarily exempt from late fees and disconnection.

What if I need help completing this form?

If you have questions about this form, call the City of North Liberty at (319) 626-5700 or email [email protected]

If you need assistance with completing this form or the Iowa Rent and Utility Assistance Program application, please contact the North Liberty Library at (319) 626-5701. Library staff can provide computer access and other assistance.

Apply for the Iowa Rent and Utility Assistance Program Each Month

The account holder will be responsible for applying for utility assistance through the Iowa Rent and Utility Assistance Program each month.

Find information on eligibility, documentation requirements, and how to apply at www.iowafinance.com/iowa-rent-and-utility-assistance-program/.

Certify for Relief

Download a copy to return or complete the form below. For assistance, you need to also apply to the state’s program here.

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