PD FAQ

Frequently Asked Questions

1. How do I contact the police or who should I call to talk to an officer?

In an emergency call 911, if you have routine or non-emergency business, please call the Joint Communications Center at 319-356-6800 and an officer will be dispatched.

2. How do I contact the records department?

The North Liberty Police Department office is open Monday – Friday from 7:30 am – 4:30 pm.  The office is closed on major holidays or days when records staff is not on duty. Public Parking is located on Cherry Street or north of the police department. To contact records please call 319-626-5724. If you need to talk to an officer please call dispatch (question #1)

3. What are the parking violations in North Liberty?

Please refer to Chapter 69 of the North Liberty Code of Ordinances.

In addition, a police officer is authorized to impound a vehicle if it has accumulated two or more parking citations where payment of such is 30 or more days overdue. In addition to the penalties, the owner or driver of the impounded vehicle shall be responsible for the costs of towing and storage. This is addressed in chapter 70.06 of the North Liberty Code of Ordinances.

4.  Where can I pay a parking ticket?

You can mail the payment to City Hall at:
City of North Liberty
PO Box. 77
North Liberty, IA 52317

You may also pay it in person at City Hall’s front desk, 3 Quail Creek Circle. If you mail it, be sure to include the envelope provided and/or the citation number.

5.  Will the North Liberty Police Department unlock my car?

Yes, an officer can attempt to unlock your car. There is no fee for this service, but you will be required to sign a waiver of liability prior to the officer providing the service. In the event that you are locked out of your car, call Joint Dispatch (question #1). Be prepared to tell the dispatcher your name, where you are and the description of your vehicle. Officers request you stand by with your vehicle until arrival and during the unlocking process.

6. What should I do if I my purse or wallet is lost or stolen?

First, report it to the Department in the jurisdiction in which it was lost or stolen. Second, call all of your credit card companies to cancel your credit cards or call your bank and notify them if a checkbook is missing. Then call the following companies and put a fraud alert for your credit card numbers:

  • Equifax: 1.800.525.6285
  • Experian: 1.888.EXPERIAN (397.3742)
  • Trans Union: 1.800.680.7289
  • Social Security Administration Fraud Hotline: 1.800.269.0271

It is a good idea to keep the credit card account numbers and associated phone numbers in a secure location in your home. Some people make photocopies of the front and back of the cards for reference. In the event that your cards are lost or stolen, you will have all of the information you need in order to report it to your companies.

7. Where can I get a copy of my criminal history?

For all criminal history inquiries, you will have to contact the Iowa Department of Public Safety at 515.281.4776 or visit http://www.dps.state.ia.us/

8. Where do I pay a traffic citation?

You can pay in person at the Johnson County Clerk’s Office at:
Johnson County Courthouse
417 S. Clinton St.
Iowa City, IA 52244
(Across the street from the main Post Office)

You can also mail it to the Clerk’s Office in the envelope you were given with the citation. If you lost the envelope or were not given one, mail a check or money order along with the appropriate copy of the citation to:
Clerk of District Court
Traffic Violation Office
P.O. Box 2510
Iowa City, IA 52244-2510

You may also pay your traffic citations online at: www.iowacourts.gov.

9. How do I have an officer check my house while I am on vacation?

Call the records department (question #2). We will need to know to know your name/address, the dates you will be gone, who will have access to the house, what cars should be in the driveway, if you have an alarm, and who we should contact in case of an emergency. If you are reporting after business hours you may call Joint Dispatch (question #1) and ask for a vacation house check. The dispatcher will get the above information.

10. Is the police department currently hiring?

Check http://northlibertyiowa.org/about-us/employment/

Applicants will need to complete the city application, a cover letter, resume, and a list of references. Applicants must also meet the minimum ILEA requirements. If you have more questions on the ILEA requirements please check out the following link.    http://www.ileatraining.org/default.aspx/MenuItemID/239/MenuGroup/Home.htm

11.  How do I get a copy of a report?

If you want a copy of an accident report, call the routine business line during office hours (question #2). There is a $10 fee to obtain a copy of an accident report. Criminal reports are not released to the public without a subpoena. Calls for Service may be released that show the date, time and location of the call made. (Fees will apply depending on amount of paper, video, and time to locate records.)

12.  Does the police department fingerprint the public?

Please call the North Liberty Police Department Records Department (question #2) to schedule an appointment for fingerprints on an applicant card. If after hours please leave a message on the general voice mail box and someone will call you back to reschedule. Appointment times are Monday 9am-11am, Wednesday 9am-11am and Thursday 2:30pm-4pm. Hours are subject to change and you must have a prior appointment scheduled. There is a $10 fee for the first applicant fingerprint card and $10 fee for each additional card. Cash or checks accepted and checks will need to be made out to the City of North Liberty.

13.  How do I get a salvage vehicle inspection?

Salvage vehicle inspections are completed on vehicles that have a salvage title. Please call the records department (question #2) to schedule or cancel an appointment. If after hours or no one answers, please leave a message in the general voice mailbox and someone will return your call when they are available. We have appointments on Monday, Wednesday and Friday from 10am-11am.  This is a service the department provides and if an emergency call comes in, it will take priority and inspections may have to be rescheduled without notice or if an officer is not available. Please park on the north side of the building on Cherry Street.

To have an inspection completed you will need a photo ID, salvage title, a bill of sale, affidavit of salvage vehicle repairs ( https://forms.iowadot.gov/FormsMgt/External/411071.pdf), receipt for any parts put on the vehicle, $30 cash, check or money order. No debit or credit cards are accepted.  Any items missing from this list will result in the rescheduling of the appointment on another day. Problem inspections will be noted and habitual violators will not be allowed to return to this location for future inspections.

14.  Who should I call if my pet is lost in the City of North Liberty?

If during normal business hours, please call City Hall at 319-626-5700 and Joint dispatch (question #1). They will need to know owner information, contact information and description of animal. Any animals picked up by the city will be housed temporarily in the city. If housed by the city there will be an impoundment/housing fee. If you need to claim an animal you will need to make arrangements with City Hall during normal business hours to pay the fee and claim the animal. If after hours leave a message with City Hall or you may contact the Cedar Valley Humane Society website is www.cvhumane.org. They can also be reached at 319‐362‐6288 or email at info@cvhumane.org. All domestic animals should be registered with the City. If a pet is located and has a city tag, every reasonable effort is made to return the animal back to the registered owner as soon as possible.

If multiple violations occur or have occurred, personal injury or damage to property, criminal charges and civil damages may be pursued against the owner or care giver of the pet.

15.  What do I do if I find a stray pet in the City Limits?

If during normal business hours please call city hall at 319-626-5700 and they will make arrangements with the city crews to pick up. If after business hours please call joint communications at (question #1) and a North Liberty Officer will pick up.

16.  Who should I call if I have a wild animal on my property?

The City of North Liberty no longer responds to wild animal calls on private property in the City of North Liberty (example – raccoon under my residence or on my roof). The City of North Liberty will respond if a wild animal is an immediate hazard to the public, (example- resident received a bite from a wild animal and needs assistance in capturing for testing call dispatch (question #1)) For all other wild animal request the owner or lessee of the property will be referred to a private pest control company, (example – Critter Control at 1-800-683-2560).

17.  How do I request the speed trailer set up at a certain location?

Please contact records at (question #2). Or you may e-mail the webmaster or any of the officers on the website. The location will be added to the list if it is a public street and it can safely be left at a location. The location must be level, not have any blind curves and not block any driveways.

18.  Does the City of North Liberty have a curfew for minors?

Yes, for children 15 and under the curfew is enforceable in public places from 10:30 p.m.- 5 a.m. For children ages 16 and 17 the curfew takes place from midnight until 5am. There are some exceptions so please refer to the Chapter 46.01 of the Code for full details.

19.  What is the City of North Liberty Noise ordinance?

Easiest explanation is to read the City of North Liberty Code Chapter 53 on Noise. There are exceptions to the ordinance like for construction or maintenance activities that can occur from 7am-9pm.

Vehicle noise is also listed under Chapter 77 of the Code of Ordinances.

20.  Does North Liberty register bikes or other property?

Currently the department does not offer this program. The best thing we recommend is to take a picture of the item and write down any serial number on the receipt for the item. Store these items in a safe place. If something should happen, you would have a photograph, description of the item and the receipt for the property, which can be shown to law enforcement so we can enter the item as stolen.

21.  Does North Liberty offer child safety seat inspections?

Yes, the North Liberty Police Department offers education to caregivers for child passenger safety. The role of the child passenger safety technician is to educate caregivers on the correct selection, installation, and use of car seats, booster seats, and seat belts. Email Officer Travis Clubb at tclubb@northlibertyiowa.org to schedule your appointment. This service is free of charge.